Privacy Policy

1) About Your Privacy and This Privacy Policy

Your privacy is extremely important. Dr. Lambe is constantly putting a great deal of thought, effort, tools, resources and procedures in place in order to protect and safeguard your privacy. This document is Dr. Lambe’s “Privacy Policy” and it contains details on issues related to your privacy when using Dr. Lambe’s services. It is intended to inform you of policies, procedures and practices regarding the collection, use and disclosure of any information that you provide through the Platform.

The Privacy Policy is part of Dr. Lambe’s Terms and Conditions which can be found in the website. The terms here (such as, but not limited to, “we”, “Dr. Lambe” “our”, “us”, “Platform”, “DRLAMBE”, “DRLAMBE CONNECT” etc) have the same meaning as in the Terms and Conditions document. When you use our Platform you accept and agree to both the Terms and Conditions and to the Privacy Policy. If you do not agree to be bound to the Privacy Policy you should stop using the Platform immediately. By accessing and using our Platform you affirm that you have read the Terms and Conditions and the Privacy Policy and that you understand, agree and acknowledge to all the terms contained in both of them

2) Information Collection, Use, and Disclosure

To let us operate the Platform effectively and to let you use the Platform, including the DrLambe Connect and Online Appointments, Dr. Lambe may have to collect your personally identifiable information (such as, but not limited to, your name, phone number, email address, and address), billing and payment information, profile information, log data (information such as your computer, Internet Protocol address (“IP”), pages that you visit and the amount of time spent on those pages, actions you take and other statistics), information related to the Psychological Services or your need for Psychological Services, and any information which is exchanged between you and Dr. Lambe. In some cases, some of the Information that you provide is considered health related data. You may decide which Information, if any, you would like to share, but some functions of the Platform may not be available to you without providing us the necessary Information. By deciding to provide the Information you agree to our methods of collections and use, as well to other terms and provisions of this Privacy Policy.

Protecting this Information is a top priority for Dr. Lambe. Other than in the limited ways detailed in this Privacy Policy, Dr. Lambe will never use or disclose any Information unless you specifically and explicitly requested or approved us to do so.

The Information may be used or disclosed to third parties for one of the following purposes:

To reach out to you, either Dr. Lambe or using the appropriate authorities, if Dr. Lambe has a good reason to believe that you or any other person may be in danger or maybe either the cause or the victim of a criminal act.

To respond to law enforcement requests and as required by applicable law or court order.

3) Links

The Platform may contain links to other websites, services or offers which are owned, operated or maintained by third parties. If you click on a third party link, you will be directed to that third website or service. The fact that may link to a website or service is not an endorsement, authorisation or representation of Dr. Lambe’s affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. Dr. Lambe does not have control over third party websites and services nor does he have control over their privacy policies and terms of use.

4) Service Providers

Dr. Lambe may employ third party companies and individuals to facilitate the Platform, to perform certain tasks which are related to the Platform, or to provide audit, legal, operational or other services. These tasks include, but are not limited to, customer service, technical maintenance, monitoring, email management and communication, database management, billing and payment processing, reporting and analytics. Dr. Lambe will share with them only the minimum necessary information to perform their task for and only after entering into appropriate confidentiality agreements.

5) Compliance with Laws and Law Enforcement

Dr. Lambe cooperates with law enforcement officials to enforce and comply with the law. He may disclose information necessary or appropriate to protect the safety of the public or any person, to respond to claims and legal process, and to prevent or stop activity that may be illegal or dangerous. You should also be aware that Dr. Lambe may be obliged to disclose information to law enforcement or other authorities to conform to their professional and legal responsibilities. Specifically, and without limitation, you should be aware that the law requires mental health professionals to disclose information and/or take action in the following cases: (a) reported or suspected abuse of a child or vulnerable adult; (b) serious suicidal potential; (c) threatened harm to another person.

6) Changes to the Privacy Policy

We may update this privacy statement at our sole discretion. The date of the last revision of this policy appears at the end of this page. We encourage you to periodically review this page for the latest information on our Privacy Policy and practices. Regardless of changes to our Privacy Policy, Dr. Lambe will never use the information you submit under our current privacy notice in a new way without first notifying you and giving you the option to opt out.

7) Contact Dr. Lambe

If you have any questions or concerns about this Privacy Policy or privacy-related practices, please contact us by clicking the Contact link at the bottom of any page in our website.